Contact Details

Emergency

In the case of an emergency involving Bayer's products, sites or personnel, please use our 24 hour freecall number:
  • Australia: 1800 033 111
  • New Zealand: 0800 734 607



Pharmacovigilance Obligations

BAYER is obligated to report any adverse events which may occur in respect of its products. Adverse events are unwanted and sometimes harmful medical occurences experienced by a person who has received treatment with a medicinal product, whereby the adverse event and the treatment need not have a causal relationship. BAYER will pass on particulars of actual or suspected adverse events as required by law.


Please report any actual or suspected adverse events in respect of BAYER products to BAYER, by contacting us on (free call in Australia) 1800 673 270 (free call in New Zealand) 0800 229 376.



Customer service numbers

Division AustraliaPhone New ZealandPhone
Animal Health Customer Information1800 678 368 General enquiries0800 266 221
  Sales Support1800 044 839 

Companion animal
enquiries

0800 446 121
     Livestock enquiries0800 927 733
       
Pharmaceuticals Medical Information1800 673 270  0800 229 376
  Customer Service1800 039 076  0800 804 545
       
Consumer Health Medical Information1800 023 884  0800 847 874
  Customer Service1800 039 076  0800 847 874
       
Crop Science Order Procsessing1800 636 001  0800 428 246
  Technical enquiries1800 804 479  0800 428 246
  Environmental Science1800 804 479   
       
Covestro*  03 9581 9888  0800 652 436
      LANXESS0800 652 436

* formerly Bayer MaterialScience more >



Email Us

To email Bayer in Australia or New Zealand, please use our Enquiry Form.

Please do not send enquiries requesting samples. Unfortunately, due to regulations and a large increase in the number of requests, we are no longer able to provide consumer samples of our products.

 

General Enquiries

Australia New Zealand

Head Office
Bayer Australia Ltd
875 Pacific Highway
Pymble NSW 2073
Australia

PO Box 182
Gordon NSW 2072
Australia


Ph: +61 (0) 2 9391 6000
Fax: +61 (0) 2 9988 3311

                         Head Office
Bayer New Zealand Ltd
3 Argus Place
Glenfield Auckland
New Zealand

PO Box 2825
Shortland Street
Auckland 1140
New Zealand


Ph: +64 (0) 9 443 3093
Fax: +64 (0) 9 443 3094